Community Service Aide – Human Services – Alternatives to Domestic Violence

Organizational Overview:

The mission of the Bergen County’s Alternatives to Domestic Violence (ADV) is to partner with individuals and groups to prevent and eliminate domestic violence, dating abuse, and other forms of intimate partner violence, through comprehensive service approaches that strategically address the multifaceted causes and effects of abuse in diverse communities, such as prevention education, crisis intervention, legal advocacy, evidence-based counseling programs, and coordinated community responses to violence.

Job Description:           

This employment opportunity is to serve as a Community Service Aide (Advocate / Case manager).  Under direction, will perform a variety of routine field and office work involved in community-oriented programs.  This role supports individuals and families by providing front-line guidance, resource navigation, and referrals that strengthen safety, stability, and access to services across Bergen County.

Job Responsibilities:          

  • Meet with residents to better understand home, financial, and social needs that may qualify them for services
  • Provide information and referrals to public and private agencies and programs
  • Assist with service coordination, including setting appointments and guiding residents through next steps
  • Support community outreach efforts, including distributing program information and participating in community meetings
  • Gather information and data, assist with surveys, and document evolving community needs
  • Prepare reports
  • Maintain accurate records and files

Schedule:   

  • Full time (40 hours/week) – Monday – Friday
  • Overtime occasional

Education Requirements: 

  • Graduation from an accredited college or university with an associate’s degree or higher.

Other Requirements:

  • Bilingual Spanish/English candidates are strongly encouraged to apply (must be able to read, write, speak, and understand both languages sufficiently to perform duties)
  • Strong verbal and written communication skills.
  • Proficiency in Microsoft Office Suite, including Teams, Word, Outlook and Excel programs.
  • Will be required to learn to utilize various types of electronic and/or manual recording and computerized information systems used by the agency, office, or related units.
  • Appointees will be required to possess a driver’s license valid in New Jersey to perform essential duties of the position.

What we offer:

  • Health, Dental, and Vision Coverage
  • Enrollment into the state pension system
  • Life, Short-term Disability & Long-term Disability coverage
  • Generous Paid Time Off
  • Competitive hourly wages
  • Voluntary Deferred Compensation Plan
  • Tuition Reimbursement
  • Employee Assistance and Employee Wellness Programs

Salary: $50,000 / per annum

Please send resume and employment application to resume@bergencountynj.gov – put in subject line job applying for, thank you.

The County of Bergen is an Equal Employment Opportunity (EEO) Employer.

It has been and will continue to be a fundamental policy of The County of Bergen not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws.

The County of Bergen complies with the New Jersey First Act. An employee’s primary residence must be within the State of New Jersey, or the employee will have 365 days (1 Year) from their date of hire to satisfy the requirement of principal residency.